Author: Casey Minter

Two members of Redemption Plus’ Customer Success team – Eric Tyrell and Stephanie Swalley – recently returned from a TrainerTainment-hosted Advanced Sales Conference in Arlington, Texas, with heaps of new knowledge. Tyrell and Swalley expressed appreciation toward Beth Standlee and her team for their efforts put toward hosting valuable two-day training, which was held July 7-8. “Her emphasis on building relationships before going in for the sale was aligned with the way Redemption Plus strives to do business,” Swalley said. “I also had practical takeaways around Beth’s ‘CQPC’ Process and I loved her suggestions on how to hold myself accountable…

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By now, most of you have probably heard of Pokémon, and many of you may have heard of the new augmented reality game Pokémon Go! Within days this smartphone app, which utilizes GPS and your phone’s camera to turn the world around you into a massive Pokémon hunting ground, has enthralled the world with the potential to become an actual PokéTrainer. The game requires you move yourself in order to move your character in game, so keep an eye out and you’ll see more people than usual walking around with their phones out, pointing at the areas around them and…

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Ottumwa, Iowa, has long been heralded as the “Video Game Capital of the World” thanks to the International Video Game Hall of Fame (IVGHOF), birthing the Twin Galaxies Intergalactic Scoreboard and for numerous other seminal moments of video game history. Now, they’re hoping to host another one of those moments with a weekend of arcade-focused events, held August 5-7.  Multiple events will be held over the weekend, including a Video Game Festival, a film premier, the introduction of the Class of 2015 to the IVGHOF and The Video Game “Walk of Fame.” This will be the fourth annual Video Game Festival, but…

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Coast to Coast has come to the rescue! The company is selling new Ticket Bundle Kits that are ready to put in your cranes right out of the box, so you don’t have to make them by hand any more. You get 300 bundles per carton with an introductory cost of $249.50, which saves $50 from the regular price.  The makeup of the kits is as follows: * 50 bundles of 100 tickets  * 125 bundles with 250 tickets (sticker on the outside of the bundle) * 75 bundles with 500 tickets (sticker on the outside of the bundle) * 40 bundles…

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Embed was proud to announce that they’ve completed 25 installations with the international operator, ACS Amusements. ACS, a company that has been bringing family-friendly fun to entertainment centers and more for over 40 years, strives to offer the full package in an entertainment center, and recently that means providing customers with what they consider to be the best way to pay. ACS provides a host of services to its clients, including game management from Gameplan Industries, redemption and inventory management through Alligator Toys, game support and maintenance through ServiceTrac and money services through Revenue Share. The company recently expanded into Alberta,…

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“Hi!” says the Playboy bunny to RePlay readers. Hi also to Glenn Streeter’s newest (Rock-Ola) jukebox invention. The man who brought out both the Harley-Davidson and Jack Daniels boxes has produced an extremely limited number of the new Playboy machine: only 20 of a 100-CD model and another 20 of its digital sister (which can hold up to 13,000 CDs in its Terabit digital hard drive). The photo, shot June 29 at the Playboy Mansion in L.A., is of the CD model which costs $18,000 retail (the digital Music Center model runs a cool $20,000!). The shot, taken by their…

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Semnox has developed a new digital waiver integration program into its POS systems, which uses a touchscreen tablet and stylus to capture digital signatures of customers. The system also allows the customers to opt-in to receive digital marketing material from the company. Semnox says the multilingual waiver allows for the signature to be captured and electronically stored in the secure Parfait System, where it can be used again or stored for future reference.  Kiran Karanki, Director of Semnox Solutions, said, “This easy way of having the customer sign the wavier form saves time for the customer and the staff. Our…

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School is never out for a good business owner, and this year’s Road Scholar Program is promising to bring your education to the next level. The program, held Oct. 21-23 in Phoenix, Ariz., will host a plethora of different classes covering many subjects relevant to the industry. This year’s lineup is listed below:  *   New Overtime Rules and Guidelines – What it Means to You? *   Operational Ratios/Processes and Procedures *   Risk Management – How Well are You Protecting Your Interests? *   Banking at Every Level of Business – What Exactly Do Banks Look At? *   Accounting – What’s In…

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HMS Monaco is busy promoting its appointment as “exclusive amusement distributor” for the new animated movie Secret Life of Pets. Themed merchandise includes key chains, buttons, cups, magnets, decals, metal signs, sleeping masks, door hangers, lanyards and sticker sheets. The firm says custom kits will also be available for operators seeking Secret Life of Pets prizes for their cranes and prize redemption games.  The much-anticipated animated adventure/comedy movie arrived in theaters on Friday, July 8, and raked in an incredible $103.2 million at the box office in its first weekend. For more information or to place orders, visit www.hmsmonaco.com or call…

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To increase throughput at its free-roam virtual reality zone, Zero Latency has teamed with Cisco to design a multiplayer, player-vs.-player battle that tests the reflexes and cunning of 13 players vying against each other in a unique, virtually-enhanced arena.  Zero Latency has previously been running 6 to 8 people playing cooperatively at a time in its North Melbourne, Australia, retail location. This new, 13-person version will get more players into the gear and in the arena at one time, and in doing so, will boost revenues. Check out the video to see what it looks like, and for more information, click…

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