Two members of Redemption Plus’ customer support team – Eric Tyrell and Josh Gedminas – attended the recent Birthday University hosted by Frank Price in Atlanta. Both Tyrell and Gedminas participated as Redemption Plus’ sponsors, as well as registered attendees, and both returned from the two-day conference with new insight and appreciation for the amusement industry.
F”Frank helped me understand that the entire family entertainment center industry and all its offerings are an interwoven web that needs to be looked at holistically in order to provide the best guest experience and allow for profitability,” Tyrell said. “Businesses need to learn to get past the ‘paper plate’ mentality if they want to deliver a unique and meaningful experience for all visitors.”
August’s session was the final Birthday University for the 2016 calendar year, but Redemption Plus will continue to be a sponsor for the event in 2017. For more information on the company, click here.