Browsing: Reuseable Feature Photos for Columns and Such

We all want customers to leave with smiles on their faces like the mom at right. But when mistakes happen, how you react can make the difference between taking the angry mom on the left and winning her over or losing her business, as well as any referrals she would otherwise have given. (And let’s not even go into the amount of social media damage possible to your business’ reputation.)

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