Close Menu
  • CURRENT ISSUE
    • Cover Story
    • Profiles – Companies, Products & People
    • Spotlight Feature
    • VR Spotlight
    • Favorites & Special Reports
    • Bob Cooney Special Reports
    • Editorial
    • Datebook
    • Columns
      • Q&A with AMOA
      • Q&A with AAMA
      • NOW TRENDING by Howard McAuliffe & Nick DiMatteo
      • George McAuliffe’s GAMEROOM GURU
      • Adam Pratt’s ENDGAME
      • Jack Guarnieri’s JERSEY JACK
      • Beth Standlee’s PARTY PROFESSOR
      • Clint Novak’s PRIZE PATROL
      • FUN ACROSS AMERICA
      • Frank Seninsky’s FRANK TALK
      • Tom Fricke’s REDEMPTION & THE LAW
      • Randy White GUEST ESSAY
  • INSTANT REPLAY
  • PODCASTS & VIDEOS
    • The RePlay Podcast
    • Machines, Myths & Legends
    • Older Audio/Video Archive
  • GET REPLAY
    • Subscriptions
    • Sample Copies
    • Order Back Issues
    • Index
  • ABOUT
    • About RePlay Magazine
    • Meet the Team
    • Cookie Policy
  • LINKS
  • CONTACT
Facebook X (Twitter) Instagram
Trending
  • National Darts Day This Sunday, June 29
  • IAAPA Expo Asia Coming Next Week
  • Killer Queen Relaunched Featuring New Mode
  • Philadelphia’s Mini-Golf Pop-Up is Back Soon
  • TEEG Appoints New Play ‘N’ Learn COO
  • Nearly $80K Raised, Benefiting Sunrise Association
  • Creative Works Unveils New Mini-Golf Product
  • Zero Latency Celebrates 10 Years, 5 Million Plays
X (Twitter) Facebook RSS Instagram YouTube
RePlay Magazine
  • CURRENT ISSUE
    • Cover Story
    • Profiles – Companies, Products & People
    • Spotlight Feature
    • VR Spotlight
    • Favorites & Special Reports
    • Bob Cooney Special Reports
    • Editorial
    • Datebook
    • Columns
      • Q&A with AMOA
      • Q&A with AAMA
      • NOW TRENDING by Howard McAuliffe & Nick DiMatteo
      • George McAuliffe’s GAMEROOM GURU
      • Adam Pratt’s ENDGAME
      • Jack Guarnieri’s JERSEY JACK
      • Beth Standlee’s PARTY PROFESSOR
      • Clint Novak’s PRIZE PATROL
      • FUN ACROSS AMERICA
      • Frank Seninsky’s FRANK TALK
      • Tom Fricke’s REDEMPTION & THE LAW
      • Randy White GUEST ESSAY
  • INSTANT REPLAY
  • PODCASTS & VIDEOS
    • The RePlay Podcast
    • Machines, Myths & Legends
    • Older Audio/Video Archive
  • GET REPLAY
    • Subscriptions
    • Sample Copies
    • Order Back Issues
    • Index
  • ABOUT
    • About RePlay Magazine
    • Meet the Team
    • Cookie Policy
  • LINKS
  • CONTACT
RePlay Magazine
You are at:Home»INSTANT REPLAY»ICE Reports Strong Backorder, Improved Product Lead Times

ICE Reports Strong Backorder, Improved Product Lead Times

0
By Matt Harding on April 20, 2023 INSTANT REPLAY

Following Amusement Expo, ICE told RePlay they have a strong backorder across their extensive product range, plus much improved lead times – something that had been a concern to operators throughout the pandemic.

“Our lead times are back to between two weeks and six weeks across all product lines,” said ICE President Joe Coppola. He mainly attributed the change to the hiring of more than 115 new employees since early 2022 (ICE now has 240-plus full-time employees and an additional 25 contingent employees).

“We greatly appreciate all of our customers’ patience in recent times,” he continued. “We have spent the last year intensely focused on training the 115 newly-hired employees across 18 different product lines and seven different departments. That training and our aggressive recruiting of new people is paying off and this is reflected in our new lead times.”

The ICE parts team has also worked very hard to bring lead times down on spare parts orders. They reported approximate timing on consumable orders (balls, bulbs, hardware, etc.) to be down to 2-3 days; orders with critical assemblies are at around two weeks and orders with tech room boards are at three weeks.

Learn more about the products at www.icegame.com.

ICE ICE Games
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
Previous ArticleNJAA Dinner May 10
Next Article Pipeline Games Releases Mini Cut 2 Win for Operators

Related Posts

National Darts Day This Sunday, June 29

IAAPA Expo Asia Coming Next Week

Killer Queen Relaunched Featuring New Mode

Comments are closed.







RePlay Logo

RePlay Magazine is a monthly trade publication covering the game center and route business. Since 1975, RePlay has been reporting on the equipment, people and trends that have made "coin-op" a fun and exciting business.

Get the FREE Instant RePlay Newsletter

Sign up and receive newsletters to keep you in the know.


© 2025 RePlay Magazine - All rights reserved. For permission to reproduce content, email [email protected].
  • About
  • Privacy
  • Contact

Type above and press Enter to search. Press Esc to cancel.