Urgency vs. Desperation in Sales Why the Difference Matters & Understanding the Distinction By Beth Standlee, CEO, TrainerTainment Urgency in sales is a proactive, confident approach that motivates action by highlighting real opportunities or consequences of delay, while desperation is a reactive, anxious behavior that signals scarcity or fear of missing out on sales. Buyers can sense desperation like a dog understands fear. Being desperate is about the seller meeting their own needs, which I believe is the opposite of why people buy the things sellers sell. It may seem counterintuitive, but people buy what they want or need, not…
Author: RePlay Editor
Greens with a Twist Two Mini-Golf Worlds Collide by Barry Zelickson If you’re a mini-golf fan, you’re in for a treat! Nate, host of Fun Across America, visited two unforgettable destinations that take the beloved pastime to new heights: Big Stone Miniature Golf in Minnetrista, Minnesota, and Putt Nation in Buford, Georgia. These two venues couldn’t be more different – but both deliver next-level fun and creativity that redefine what mini-golf can be. • • • Big Stone Miniature Golf – Minnetrista, MN – bigstoneminigolf.com YouTube.com/watch?v=DYurWcEAjr0 Set in the picturesque Minnesota countryside, Big Stone Miniature Golf is a whimsical blend…
The Amazing Games & Bowling Partnership Help Take Your Business to the Next Level By Attending Bowl Expo by Howard McAuliffe, Partner, Pinnacle Entertainment Group There has been amazing synergy between bowling and family entertainment centers as the two industries have evolved together over the last 20 years. For route operators, bowling alleys have been solid locations for years. However, like the rest of the business, bowling-based arcades run by operators need to be taken to another level. Seeing that, many operators made the leap and made the investments necessary to profit from the “Bowling Entertainment Center” (BEC) model. What…
To Hire or Not to Hire by Jack Guarnieri, Jersey Jack Pinball & PinballSales.com Are you hiring in this economic climate? Some of my friends who own businesses aren’t hiring anyone while others are only hiring key, vital people. Essentially, these are hires that will just keep the lights on with many not hiring the people who will bring growth and new business. With a manufacturing company, it seems you’re always looking for good people, those who show up, have a positive attitude when doing their jobs, are open to learning new things, and working well with others. Is it…
The 40-Year Story of Incredible Technologies From Basement Beginnings to Global Success In the basement of their suburban Chicago home, with only an ambition to guide them, Elaine Hodgson and Richard Ditton took a leap of faith in 1985 – a leap that would ultimately transform an industry and birth a company that would be thriving 40 years later. Together, Hodgson and Ditton founded Free Radical Software, the first iteration of a company that would ultimately turn into Incredible Technologies. It was here that the journey to bring millions of people together across the world began. Like most things, this…
In the second episode of the new RePlay Magazine Podcast, hosted by Randy Chilton, we sat down with Terry Moss of Moss Distributing. “In the late 1970s, Terry was working for Capitol Records in Hollywood when his father called him home to Des Moines, Iowa, to learn their distributing business. About six months later, a tragic plane crash claimed the life of his father and brother, and Terry stayed to run the company,” a synopsis of the episode explained. “We’ll never know how Terry Moss might have shaped the business of music over a lengthy career, but he’s had a…
AMI’s Phantom Jukebox Small But Mighty Billed as “The Jukebox You Can’t See, But Can’t Ignore,” AMI’s award-winning Phantom is a product that engages new possible locations while also being a great option for existing ones. Phantom won an AMOA Innovator Award at this year’s Amusement Expo and the company is excited for the possibilities at non-traditional locations like craft breweries. The new jukebox fits in the palm of your hand at a weight of 1 pound and measures 5.125” squared and 1” tall. The product eliminates cash box collections, reduces hardware maintenance and significantly shortens installation time, the company…
Zelky’s is 40! Iconic Boardwalk Arcade Keeps the Fun Going by Matt Harding When industry veteran Chuck Weiner lost his position with Baltimore’s General Vending when the company closed down, he knew it was time to go into business for himself. In 1985, he opened Weiner Distributing and the Rehoboth, Delaware, boardwalk outpost now known as Zelky’s Beach Arcade North (which was originally Dolle’s Arcade). “He utilized the arcade as a working showroom,” explained Matt Weiner, Chuck’s son and the general manager at Zelky’s. “He was able to fill the place with new equipment each season – from Memorial Day…
Bowling’s Best Supporting Cast Arcades and F&B Matter More Than Ever By Clint Novak, Business Development Manager, A&A Global Industries Remember the bowling alleys of yesterday? Fluorescent lights buzzing overhead, the ritual of finding rental shoes that mostly fit, and the culinary delights of greasy pizza and questionable fried snacks. It was … an experience. Recently, I visited a place like that, stuck in time. It wasn’t fun, it wasn’t modern and frankly, it wasn’t surprising when it closed its doors shortly after. That classic, standalone model just isn’t enough anymore. Today’s guests want a complete entertainment experience. For bowling…
My guess is that most people reading this are not only in the jukebox and games business, but folks who just might be curious about what makes people do what people do. I’m not talking about professionals like Dr. Skinner who sort of invented the behavioral sciences, but average folks often heard to say things like: “What the hell did you do that for?” or “I really love to travel, but I really don’t know why.” I’ve attended a lot of classes and seminars during my time on earth, and forget which was the one in which I heard that…